Delivery Information

We know how important it is to receive delivery of your goods as quickly as possible. Every care is taken to ensure that your product reaches you in perfect condition.

Standard Delivery Information

We use the Royal Mail postal service, as well as UPS and DPD couriers to deliver our items. This ensures that you receive your products as quickly as possible by a trusted delivery provider. We deliver within the United Kingdom.

Delivery Fees - United Kingdom

Delivery is FREE for orders of £40.00 and above. Delivery costs are £3.95 (including VAT) for all UK orders under £40.00.

Order Value

Delivery Cost

Up to £39.99 £3.95
£40 and over FREE

Some larger or heavier orders will be couriered to Northern Ireland, Scottish Highlands or UK offshore islands. In these cases, we may need to contact you to arrange for a courier supplement charge, but only if your order is one that requires a courier and you live in Northern Ireland, Scottish Highlands or UK offshore islands.

Dispatch Times

We are focused on ensuring that you receive your item as quickly as possible. The majority of orders placed before 14:00 on our website are dispatched the same day by Royal Mail post or by courier. If you'd like up-to-the-minute delivery information about your order and delivery expectation, please contact our helpful customer care team who will be happy to help you with information about the delivery of your order. The team are available between 9.00am and 5.00pm, Monday to Friday (excluding bank holidays and Christmas).

European Delivery

Unfortunately, due to restrictions with our couriers, we are unable to ship items outside of the UK. We apologise for any inconvenience that this may cause.

The shoe insole specialists.

Free UK delivery on orders of 40 or more.

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