I selected 8.5-10 (being a 9 to 9.5 shoe wearer) but when it arrived I got "Large" which the packet said was 9.5-11... Fortunately a little trim around the toes and it still fits my shoes. Might not if you're size 8 though.
I purchase a pair insoles to help with Mortonís Neuroma, then a few days later was recommended another pair by my physio for another condition (knee). I contacted customer service to see if I could claim back my postage as both insoles cost over the amount that qualifies for free postage. No reply.
Many thanks for getting in touch. We're sorry to hear you're not 100% satisfied with your order. I can see from our records that one of our customer service representatives got in touch with you via email on the afternoon of November the 3rd. If you would like to follow this enquiry up further, we'd be happy to hear from you.
We're glad you're happy with your insoles and can't wait to hear from you again in the future.
Seth at ShoeInsoles.co.uk
04 October 2022 | Chris
My second purchase. Very pleased and still pain free.
Purchased this product as recently started couch to 5k and was struggling with painful calves from over pronunciation on feet after doing online gait analysis. Well, I put them in my usual footwear for a few days before trying my running again, absolutely no pain when running! It took no a good few days for my arches to get used to the new position but 5 star review from us!!! Great quality product and easily moved between footwear. Thankyou