I'm not sure how you received the wrong instructions -- it may have been a packaging error by the manufacturers. If you would like information, however, on how to fit the metatarsal supports properly, please see the fitting information provided on our product listing.
I hope that this helps and apologise for the mix-up!
Yolanda at ShoeInsoles.co.uk
Saturday, 13 May 2017 | JA
As for the product itself I cannot complain at all - my error was not being sure what my feet needed in the first place. Such as it is - relief. Thank you
I wanted to try these as an alternative to full length insoles (I have bought 2 pairs of Sof Soles which are very good) to use in slippers. The guide to correct positioning is very helpful but the cushion does not seem to grip on the fabric lining and so tends to slip around a bit. I'm sure that with repeated wear it will 'stay put'! When in the right position, the cushion has definitely improved overall comfort and relieved my neuroma.
Thanks for the feedback about the Spenco Gel Metatarsal Cushions. We've altered the product listing now to show the ideal position of the cushion on an insole. I hope that this helps you (and others) get the support that you need from your Spenco cushion!
Hank at ShoeInsoles.co.uk
Finally, a comfortable run!!
Monday, 16 January 2017 | Nathalie
I have been suffering with painful forefoot on both feet for a couple of years. The pain is excrutiating after approximately 6 miles running on the road.
The pain has already been eliminated. I'm already up to approx 12 miles albeit off road but being able to run without pain is a godsend. I have a pair for trail shoes as well road shoes.
Thanks for the feedback about these insoles! As a runner myself, I know how a little bit of pain can throw you off your game and I'm glad you've found the relief that you were looking for.
Alex at ShoeInsoles.co.uk
Friday, 9 December 2016 | Jennifer
Thank you for sending the Arch Cushions so quickly. I think that they have helped the problem ,but I would like to wait for a little bit longer before I am sure. Give me another week and I will be certain if all soreness has been completely overcome. Thank you again.